Last-Mile Delivery — Fast, Reliable & Customer-Centric Solutions

Elipas Logistics Ltd understands that the last mile is the most critical step in the logistics chain — the stage where goods are delivered directly to the customer’s doorstep. In today’s competitive e-commerce and supply chain environment, last-mile delivery can determine whether a customer becomes a repeat buyer or turns to competitors. That’s why we have invested in smart technology, dedicated fleets, and skilled personnel to make your final leg of delivery seamless, cost-efficient, and customer-friendly.

What is Last-Mile Delivery?

Last-mile delivery refers to the final stage of product transportation — moving shipments from a transportation hub, fulfillment center, or warehouse to the end customer’s location. Although it represents a small portion of the overall logistics process, it often accounts for more than 50% of total shipping costs due to complexities like urban congestion, customer availability, and rising expectations for same-day or next-day delivery.

Elipas Logistics bridges this challenge with optimized routing, technology integration, and customer-first practices to ensure your deliveries arrive on time, every time.

Our Last-Mile Delivery Solutions

E-commerce Delivery: Seamless delivery for online retailers and marketplaces, with real-time tracking and flexible delivery windows.
Same-Day & Next-Day Delivery: Speed-focused solutions for urgent shipments across cities and towns.
Scheduled Delivery: Customers choose a convenient delivery time, reducing missed deliveries and improving satisfaction.
B2B Deliveries: Customized services for businesses that require recurring shipments to offices, factories, or retail outlets.
Contactless Delivery: Safe and secure drop-offs to align with modern health and safety standards.
Reverse Logistics (Returns): Simplified returns management to enhance customer confidence in online purchases.

Why Last-Mile Delivery Matters

Customer Experience: Customers judge businesses by their delivery speed, accuracy, and professionalism.
Competitive Advantage: With rising e-commerce, faster delivery is a key differentiator.
Cost Management: Optimized last-mile operations can cut logistics costs significantly.
Scalability: Businesses can expand confidently with reliable last-mile partners like Elipas Logistics.

Why Choose Elipas Logistics for Last-Mile Delivery?

Smart Routing Technology – AI-powered route optimization reduces fuel costs and delivery times.
Real-Time Tracking – Customers can track their orders live, improving trust and transparency.
Dedicated Fleet & Riders – Trained drivers and a versatile fleet ensure reliability across diverse terrain.
Flexible Delivery Options – From same-day express to scheduled deliveries, we adapt to customer needs.
Customer Communication – SMS, email, and WhatsApp notifications keep recipients updated.
Urban & Rural Reach – Efficient operations in cities, towns, and remote areas across East Africa.
Sustainability Commitment – Eco-friendly vehicles and optimized routing reduce carbon footprint.

Industries We Serve with Last-Mile Delivery

E-commerce & Retail: Delivering orders from online shops to customers across Kenya and the region.
Healthcare & Pharmaceuticals: Timely, temperature-sensitive delivery of medicines, equipment, and samples.
Food & Perishables: Safe and swift transport of groceries, fresh produce, and prepared meals.
Financial & Documents: Secure, same-day delivery of sensitive financial and legal documents.
Manufacturing & B2B: Scheduled deliveries of raw materials, spare parts, and equipment.

Value-Added Services

Cash on Delivery (COD) & Payment Collection – Supporting SMEs and e-commerce platforms.
Returns & Exchanges Management – Customer-friendly reverse logistics.
Warehousing Integration – Linking last-mile with our fulfillment centers for efficiency.
Customer Support – Dedicated 24/7 helpline for businesses and recipients.
API & System Integration – Connect your e-commerce or ERP system directly with our logistics network.

Benefits of Partnering with Elipas Logistics

Faster Delivery Times: Minimized delays with smart dispatching.
Cost Efficiency: Reduced last-mile costs with optimized fleet management.
Customer Satisfaction: Higher on-time delivery rates lead to repeat customers.
Scalability: Our system grows with your business needs.
Reliability: Professional, verified drivers with strict performance monitoring.

Commitment to Sustainability

We are conscious of the environmental impact of logistics. Elipas Logistics integrates eco-friendly practices such as electric bikes for urban deliveries, route consolidation, and reduced packaging waste. By choosing us, your business also contributes to greener logistics in East Africa.

Get Started with Elipas Last-Mile Delivery

When your reputation depends on fast and reliable delivery, trust Elipas Logistics Ltd. We ensure your packages arrive safely, on time, and with a smile. Contact us today to learn how our last-mile delivery solutions can help you win customer loyalty and grow your business.

Last-Mile Delivery